Privacy Policy

How We Handle Your Data

Privacy Policy

Your privacy is our responsibility. Kedupay is committed to protecting your personal information and maintaining your trust.

1. Data We Collect

We collect personal identifiable information (PII) such as your name, email address, phone number, and government-issued identification documents. This information is required solely for KYC (Know Your Customer), AML (Anti-Money Laundering) compliance, and seamless service delivery.

  • Identity information (Name, Date of Birth, ID documents)
  • Contact details (Email, Phone number)
  • Transaction data (Amounts, Currency, Time, Counterparty)
  • Device and location data (Browser, IP, OS, Country)

2. How We Use Your Data

Kedupay uses your information strictly for operational and compliance purposes. We do not sell, rent, or trade your personal information.

  • To verify your identity and prevent fraud
  • To process transactions securely and efficiently
  • To comply with financial regulations and legal obligations
  • To provide customer support and improve user experience
  • To send important updates, security alerts, and service notices

3. Data Security

Protecting your data is at the heart of what we do. Kedupay employs AES-256 encryption for data at rest and TLS 1.3 for all data in transit.

  • Multi-layered encryption and intrusion detection systems
  • Zero-trust access model for all internal systems
  • Regular third-party penetration testing and audits
  • Continuous AI-driven fraud and anomaly monitoring

Access to personal data is restricted to authorized personnel for legitimate operational, legal, or compliance purposes only.

4. Cookie Policy

We use cookies to ensure optimal functionality and security of our services.

  • Essential Cookies: Used for login sessions, fraud prevention, and secure transactions.
  • Analytics Cookies: Used only with your consent to help us improve the user experience.
  • You can manage cookie preferences directly in your browser settings.

5. Your Data Rights

You have full control over your data. Under applicable data protection laws (including NDPR and GDPR), you may:

  • Request a copy of your personal data
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data (subject to legal retention requirements)
  • Withdraw consent for non-essential processing

6. Data Retention

We retain your information only as long as necessary to fulfill our obligations and comply with financial and regulatory requirements. After this period, data is securely deleted or anonymized.

7. International Data Transfers

Kedupay may transfer data across borders to trusted partners and infrastructure providers, always under strict data protection agreements and compliance with international privacy standards.

8. Contact Us

For any privacy concerns, requests, or clarifications, please reach out to our Data Protection Team:

📧 support@kedupay.com